About me.
I’m a User Experience and Customer Journey specialist with +20 years experience in the creation of compelling, transformative solutions for private, public and 3rd sector.
I’m passionate about “standing in the customer’s shoes” and using their motivations to fuel insights, hypotheses and designs that deliver substantial value.
I work with purposeful, ethical organisations that make a difference.
I am a music writer for UKVibe , an illustrator and a t-shirt designing winenerd.
I live in Oxfordshire, England with my wife, Nicky, and my daughter, Jessie.
I’m passionate about “standing in the customer’s shoes” and using their motivations to fuel insights, hypotheses and designs that deliver substantial value.
I work with purposeful, ethical organisations that make a difference.
I am a music writer for UKVibe , an illustrator and a t-shirt designing winenerd.
I live in Oxfordshire, England with my wife, Nicky, and my daughter, Jessie.
Some Organisations I've helped...
My Skills.
User testing • Workshops • Interviews • Ethnography • User Stories • Personas • Wireframes • Journey • Design • Prototypes • UI • Illustration • Rules/Algorithms • Qual/quant analysis • Brand • Market • Strategy • Stakeholder buy-in
Toolkit.
Photoshop • Illustrator • Sketch • Adobe XD • Miro • Balsamiq • Marvel • Figma • Google suite • Word • Excel • Visio • PowerPoint • Project • Slack • Zoom • Jira • Trello • Hotjar • Inspectlet • Google Analytics • Instagram • Webflow • Dreamweaver • html • css • not a dev but experience with JavaScript, php, asp, MySQL
My Résumé.
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